VTech Cordless Telephone 9117 User Manual

INTRODUCTION  
7.  
8.  
Belt Clip  
Wall mount bracket  
Parts Check List:  
ANY KEY ANSWER 30 CHANNEL OPERATION  
1.  
2.  
3.  
4.  
5.  
6.  
Handset  
Base Unit  
To purchase replacement battery packs, call  
VTECH Communications at 1-800-595-9511.  
In Canada, call VTECH Electronics at 1-800-  
267-7377.  
9117  
Telephone line cord  
Locking Screw  
AC adapter  
TWO TONE DESIGN  
Battery Pack  
USER’S MANUAL  
HANDSET  
BASE UNIT  
TELEPHONE LINE CORD  
LOCKING SCREW  
AC ADAPTER  
VTECH TELECOMMUNICATIONS LTD.  
BATTERY PACK  
BELT CLIP  
WALL MOUNT BRACKET  
Printed in China  
91-5111-11-00  
ISSUED 0  
1
REPLACING THE HANDSET BATTERIES  
IMPORTANT SAFETY INSTRUCTIONS  
1. Remove the locking screw on the bottom of  
When using your telephone equipment, basic safety precautions should always be followed to reduce  
the risk of fire, electric shock and injury to persons, including the following:  
1. Read and understand all instructions.  
the Handset, then slide the battery cover off  
by gently pressing on the recessed area with  
a downward motion.  
2. Follow all warnings and instructions marked on the product.  
2. Unplug and remove the old battery pack.  
Don't put the old battery pack in a trash  
compactor or a fire - it could burst.  
3. Plug in the replacement battery pack. Place  
the battery pack in the compartment with the  
battery cord resting on top of it.  
4. Replace the battery cover by sliding it into  
place. Gently tighten the locking screw.  
5. The new battery pack must be charged before  
using your telephone. Place the handset in  
the cradle of the base unit to allow it to charge  
for 16 hours. Maximum battery life between  
charges is more than 7 hours of continuous  
talk time or 6 days of standby.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.  
Use a damp cloth for cleaning.  
4. Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool).  
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious  
damage to the product.  
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it  
from overheating, these openings must not be blocked by placing the product on the bed, sofa, rug,  
or other similar surface. This product should never be placed near or over a radiator or heat register.  
This product should not be placed in a built-in-installation where proper ventilation is not provided.  
7. This product should be operated only from the type of power source indicated on the marking label.  
If you are not sure of the type of power supply to your home, consult your dealer or local power  
company.  
8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be  
abused by persons walking on it.  
9. Never push objects of any kind into this product through cabinet slots as they may touch dangerous  
voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of  
any kind on the product.  
CAUTION: To reduce the risk of fire or injury, read and follow these instructions:  
1. Use only VTECH battery.  
10. To reduce the risk of electric shock, do not disassemble this product. If service or repair work is  
required, contact VTech Customer Service at 1-800-595-9511. Opening or removing cabinet parts  
other than specified access doors may expose you to dangerous voltages or other risks. Incorrect  
reassembling can cause electric shock when the appliance is subsequently used.  
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.  
12. Unplug this product from the wall outlet:  
2. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage  
to the eyes or skin. It may be toxic if swallowed.  
3. Exercise care in handling batteries in order not to short the battery with conducting materials  
such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.  
4. Do not dispose of the battery in a fire. The cell may explode.  
a) When the power supply cord or plug is damaged or frayed.  
The RBRC™ Seal  
b) If liquid has been spilled into the product.  
The RBRC® Seal on the nickel-cadmium battery indicates that VTech  
Communications, Inc. is voluntarily participating in an industry program to  
collect and recycle these batteries at the end of their useful lives, when taken  
out of service within the United States and Canada.  
c) If the product has been exposed to rain or water.  
d) If the product does not operate normally by following the operating instructions. Adjust only  
those controls that are covered by the operating instructions because improper adjustment of  
other controls may result in damage and will often require extensive work to restore the product  
to normal operation.  
e) If the product has been dropped and the cabinet has been damaged.  
f) If the product exhibits a distinct change in performance.  
The RBRC® program provides a convenient alternative to placing used nickel-cadmium batteries  
into the trash or municipal waste, which may be illegal in your area.  
VTech’s participation with RBRC® makes it easy for you to drop off the spent battery at local  
retailers participating in the RBRC® program or at authorized VTech product service centers. Please  
call 1-800-8-BATTERY™ for information on Ni-Cd battery recycling and disposal bans / restrictions  
in your area. VTech’s involvement in this program is part of its commitment to protecting our  
environment and conserving natural resources.  
13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a  
remote risk of electric shock from lighting.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak.  
SAVE THESE INSTRUCTIONS  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.  
2
3
 
OPERATING INSTRUCTIONS  
OPERATING INSTRUCTIONS  
TONE/PULSE Setting  
If you have touch tone service on phone line.  
Press 5 to turn off the ringer  
Press the MEM key to confirm  
To turn the ringer on again, see  
Programming the Ringer Type.  
Press PROG,  
,
,MEM to switch to TONE  
dialing. If you have rotary service, press PROG,  
, # ,MEM to switch to PULSE.  
NOTE: Your VT9117 is preset at the factory  
for TONE dialing.  
Checking The Ringer  
To check the ringer which is currently  
programmed, do the following:  
Temporary Tone  
Press PROG  
Press the # key  
Press 0  
PHONE LED  
PHONE KEY  
If you have a rotary (dial-pulse) telephone  
service, (TONE/PULSE setting is set to  
PULSE), this feature allows you to enter  
special codes and tones to operate answering  
machines, use electronic banking services,  
calling cards, or other special services.  
First, dial the call normally. Then activate the  
Temporary Tone feature by pressing TONE (the  
key). You can then press the numbers or  
symbols you need, and your phone will send  
the proper signals.  
OFF KEY  
REDIAL KEY  
Press the MEM key to confirm  
Memory Dialing  
The VT9117 can store up to 10 different phone  
numbers that you can dial just by pressing  
phone, MEM and one of the number keys (0-  
9).  
CHANNEL KEY  
MEM KEY  
PROG KEY  
VOLUME SWITCH  
Programming Speed Dial Numbers  
The handset must be OFF.  
1. Press PROG. The PHONE LED will blink  
to indicate that you are in the programming  
mode.  
2. Press the number of the memory location  
you wish to store the number in (0-9).  
3. Using the dial pad, dial the number you  
want to store. The number can be up to 16  
digits long. The number can be entered  
manually or by using REDIAL.  
To end the call, press OFF or place the handset  
back in the base. The phone will automatically  
go back to rotary (dial-pulse) service.  
IN USE LED  
POWER LED  
PAGE KEY  
CHARGING LED  
Programming The Ringer Type  
The handset ringer is capable of four different  
types of ringing tones. The following sections  
detail how to change the different tones and to  
turn off a ringer on the handset.  
To program, the handset must be OFF.  
To select a different ringer type do the following:  
Making Calls  
To answer a call when the handset is in the  
base, just pick up the handset.  
Pick up the handset and press PHONE. When  
you hear a dial tone, dial the number. The  
PHONE LED will illuminate while the Handset  
is in use.  
If you make a mistake when dialing, press OFF  
to hang up, then press PHONE to get the dial  
tone again.  
To answer a call when the handset is away  
from the base, just press any key on the  
handset (except OFF). This is very useful in a  
dark environment; you do not have to fumble  
around looking for the PHONE key to answer  
the call.  
4. Press MEM to store the phone number to  
the key you selected.  
The phone now exits PROG mode and emits  
a tone.  
Press PROG  
Press the # key.  
Press a key 1..4 to select a ringer type.  
Press the MEM key to confirm.  
You must always press PHONE before you can  
dial a call on the handset.  
Disconnecting  
Speed Number Dialing  
To end a call, either place the handset back in  
the base, or press OFF on the handset.  
Turning Off The Ringer  
To turn off the ringer on the handset, do the  
following:  
1. Press PHONE to get a dial tone.  
2. Press MEM and the memory location  
number key (0-9).  
For example, to dial the number you assigned  
to key '8', you would press PHONE, MEM, 8.  
Answering Calls  
When an incoming call is ringing, the IN USE  
LED on the base and PHONE LED on the  
handset will flash. To make sure your phone  
rings when the handset is away from the base,  
please keep the base antenna in the upright  
position.  
Changing Channels  
Press PROG  
Press the # key  
If you notice interference when using your  
handset, press CHAN to switch to a clear  
channel. This function is only available when  
you are on a call.  
9
8
OPERATING INSTRUCTIONS  
IN CASE OF DIFFICULTY  
THE HANDSET DOES NOT RING WHEN YOU  
RECEIVE A CALL.  
If you have difficulty operating your phone, the  
suggestions below should solve the problem. If  
you still have difficulty after trying these  
suggestions,  
To Change or Replace a Speed Dial  
Number  
To change or replace a stored number in speed  
dial memory simply enter the new number and  
store it in the memory location you wish to  
change.  
For example, to change the number stored in  
memory position 7 to 555-1111, you would  
press PROG, 7, 555-1111, MEM.  
4. Dial 555-1234  
5. Press MEM  
Ensure that the ringer is turned on.  
Make sure the telephone line cord is plugged  
firmly into the base unit and the telephone  
jack. Make sure the power cord is plugged in.  
You may be too far from the base unit.  
You may have too many extension phones  
on your telephone line to allow all of them to  
ring. Try unplugging some of the other phones.  
Using REDIAL  
In the US Call:  
To REDIAL the last number you called, press  
PHONE then press REDIAL. The phone will  
automatically dial the number.  
VTECH Communications at  
1-800-595-9511.  
In Canada Call:  
VTECH Electronics at  
1-800-267-7377.  
Storing a Redial Number into Speed Dial  
To store the last number you dialed as a Speed  
Dial number, press PROG, a location number  
(0-9), REDIAL, MEM.  
YOUR CALLER FADES IN AND OUT.  
You may be nearly out of range. Move closer, or  
relocate the base.  
THE PHONE DOESN'T WORK AT ALL.  
Storing Pauses in Memory  
Make sure the power cord is plugged in.  
Make sure the telephone line cord is plugged  
firmly into the base unit and the telephone wall  
jack.  
To insert a pause in a phone number, press  
PAUSE. The pause is 2 seconds in length. For  
longer pauses, press PAUSE two or more  
times. Each additional press indicates an  
additional 2 second pause.  
If your phone is connected to a PBX you can  
store the PBX access number and a pause  
before the phone number. For example, to  
store 9-PAUSE-555-1234 in memory location  
8 do the following:  
YOU HEAR OTHER CALLS WHILE USING  
YOUR PHONE.  
The Page Feature  
Make sure the batteries are properly charged.  
If the handset makes two beeps, the batteries  
need charging. If the IN USE indicators do not  
light when you press PHONE, you must  
charge the batteries.  
From the base unit, press PAGE to signal the  
person at the handset. To end the page at the  
base, press PAGE again. To end the page at  
the handset, press OFF.  
If the Handset is in use ( off hock) when PAGE  
is pressed on the Base Unit, the Handset will  
emit one page alert. If the Handset is not in  
use (on hook), the page alert will continue for  
approximately 60 seconds.  
Replace the handset in the base cradle, wait  
a few moments and try again.  
Disconnect your base unit from the telephone  
jack, and plug in a regular telephone. If you  
still hear other calls, the problem is probably  
in your wiring or local service. Call your local  
telephone company.  
If you recently installed a new battery pack,  
make sure it is installed correctly.  
NO DIAL TONE.  
YOU HEAR NOISE IN THE HANDSET, AND  
NONE OF THE KEYS OR BUTTONS WORK.  
1. Press PROG  
2. Press 8  
3. Press 9  
4. Press REDIAL / PAUSE  
First check all the suggestions above.  
If you still don't hear a dial tone, disconnect  
the base unit from the telephone jack and  
connect a different phone. If there is no dial  
tone on that phone either, the problem is in  
your wiring or local service. Call your local  
telephone company.  
This feature is useful in locating  
a
Make sure the power cord is plugged in.  
Your base unit and handset may not be  
operating on the same channel or security  
code. Place the handset in the cradle for a  
few moments to reload the security code and  
reset the channel.  
misplaced Handset.  
YOU GET NOISE, STATIC, ORAWEAK SIGNAL  
EVEN WHEN YOU'RE NEAR THE BASE UNIT.  
Household appliances plugged into the same  
circuit as the base unit can sometimes cause  
interference. Try moving the appliance or the base  
unit to another outlet.  
COMMON CURE FOR ELECTRONIC  
EQUIPMENT  
Electronics, like people, can sometimes get  
confused. If the unit does not seem to be  
responding normally, then try putting the handset  
in the cradle to re-initialize the unit. If it still does  
not seem to respond, perform the following steps  
(in the order listed):  
YOU GET NOISE, STATIC, ORAWEAK SIGNAL  
WHEN YOU'RE AWAY FROM THE BASE UNIT.  
1. Disconnect the power to the Base.  
2. Disconnect the Handset battery pack.  
3. Wait a few minutes.  
You may be out of range. Either move closer  
to the base, or relocate the base unit.  
The layout of your home may be limiting the  
range. Try moving the base unit to the second  
or third floor, or to some other location.  
4. Connect power to the Base.  
5. Reconnect the Handset battery.  
6. Place the handset in the Base unit cradle. If  
the Handset has not been recently charged,  
allow 8 hours before use.  
10  
11  
 
TECHNICAL  
WARRANTY STATEMENT  
MAINTENANCE  
SPECIFICATIONS  
WHAT DOES OUR WARRANTY COVER?  
FREQUENCY CONTROL  
Crystal Controlled Dual PLL Synthesizer  
TAKING CARE OF YOUR TELEPHONE  
.
Any defect in material or workmanship.  
Your VT 9117 cordless telephone contains  
sophisticated electronic parts so it must be  
treated with care.  
TRANSMIT FREQUENCY  
Handset: 923.10 MHz to 927.75 MHz  
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?  
One Year.  
Base:  
902.3 MHz to 906.65 MHz  
WHAT WILL VTECH DO?  
Avoid rough treatment  
RECEIVE FREQUENCY  
Handset: 902.3 MHz to 906.65 MHz  
At our option, repair or replace your unit.  
Place the handset down gently. Save the  
original packing materials to protect your  
telephone if you ever need to ship it.  
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?  
Base:  
923.10 MHz to 927.75 MHz  
Call VTECH Electronics customer service for Return Authorization at: 1-800-595-9511  
Properly pack your unit. Include any cables & accessories which were originally provided with  
the product. We recommend using the original carton and packing materials.  
Include in the package a copy of the sales receipt or other evidence of date of original purchase  
(if the unit was purchased within the last twelve months.)  
Print your name and address, along with a description of the defect, and include this in the  
package.  
Include payment for any service or repair not covered by the warranty, as determined by VTECH  
Communications.  
In the US, ship the unit via UPS Insured, or equivalent to:  
VTECH COMMUNICATIONS INC.  
NOMINAL EFFECTIVE RANGE  
Avoid Water  
Maximum power allowed by FCC and IC.  
Actual operating range may vary according to  
environmental conditions at the time of use.  
Your telephone can be damaged if it gets wet.  
Do not use the handset outdoors in the rain,  
or handle it with wet hands. Do not install  
your base unit near a sink, bathtub or shower.  
Remember that electrical appliances can  
cause serious injury if used when you are wet  
or standing in water. If your base unit should  
fall into water, DO NOT RETRIEVE IT UNTIL  
YOU UNPLUG THE POWER CORD AND  
TELEPHONE LINE CORDS FROM THE  
WALL. Then pull the unit out by the  
unplugged cords.  
SIZE  
Handset: 17.5cm x 5.5cm x 3.9cm  
(L x W xT) maximum  
(antenna excluded)  
Base:  
19.3cm x 14.8cm x 5.4cm  
(L x W x T) maximum  
(antenna excluded)  
11035 SW 11th Street  
Bldg. B Suite 270  
Beaverton, OR 97005  
WEIGHT  
Handset: 146 grams  
VTECH Communications assumes no responsibility for units sent without prior Return Authorization.  
Base: 283 grams  
Electrical Storms  
WHAT DOES OUR WARRANTY NOT COVER?  
POWER REQUIREMENTS  
Handset: Self-contained  
cadmium rechargeable  
battery supply, 3.6V nominal,  
400mAh capacity.  
Power Adapter: 9V DC @ 300mA  
Electrical storms can sometimes cause power  
surges harmful to electronic equipment.  
For your own safety, use caution when using  
electric appliances during storms.  
Batteries  
nickel-  
Damage from misuse, neglect, or acts of nature (lightning, floods, power surges. etc.)  
Products which may have been modified or incorporated into other products  
Products purchased outside the USA  
Products serviced by the owner or a service facility not expressly authorized by VTECH  
Communications  
Cleaning your telephone  
Your telephone has a durable plastic casing  
that should retain its luster for many years.  
Clean it only with a soft cloth slightly  
dampened with water or a mild soap. Do not  
use excess water or cleaning solvents of any  
kind.  
Products purchased more than 12 months from current date  
SPECIFICATIONSARE TYPICALAND  
MAY CHANGE WITHOUT NOTICE.  
HOW DOES STATE LAW RELATE TO THIS WARRANTY?  
This warranty gives you specific rights. You may also have other rights which vary from state to  
state.  
IF YOU PURCHASED YOUR TELEPHONE IN CANADA  
Please call:  
Ship to:  
1-800-267-7377 for return authorization.  
VTECH ELECTRONICS LTD.  
200-7671 ALDERBRIDGE WAY  
RICHMOND, BC V6X 1Z9  
13  
12  
OPTIONAL HEADSET INSTALLATION &  
OPERATING INSTRUCTIONS  
FCC AND IC REGULATIONS  
The REN is useful in determining the number of devices you may connect  
to your telephone line and still enable the devices to ring when you  
receive a call. The general rule is that the REN value should not exceed  
5.0 total; however, contact your local telephone company for the specific  
number in your area.  
Your VT9117 cordless telephone is equipped with a 2.5mm Headset Jack for use with an OPTIONAL  
accessory Headset for hands-free operation.  
This equipment complies with FCC AND IC REGULATIONS 15 and 68  
of the Federal Communications Commission (FCC) rules for the United  
States. It also complies with regulations RSS-210 and CS-03 of Industry  
Canada (IC).  
If you choose to use the Headset option, you must do the following:  
A label is located on the underside of the base unit containing either  
the FCC registration number and Ringer Equivalence Number (REN)  
or the IC registration number and Load Number. You must, upon request,  
provide this information to your local telephone company.  
INSTALLATION  
IC (Industry Canada)  
This telephone is registered for use in Canada.  
Obtain an optional accessory Head set, which is compatible with  
the VT9117.  
Notice: The Industry Canada label identifies certified equipment. This  
certification means that the equipment meets certain  
telecommunications network, protective, operational and  
safety requirements. Industry Canada does not guarantee  
the equipment will operate to the user’s satisfaction.  
This equipment is compatible with inductively coupled hearing aids.  
Please contact VTECH Communications Customer Service, in the  
U.S. toll-free at 1-800-595-9511,in the Canada call 1-800-267-7377  
for dealer information in your local area. You can also purchase a  
compatible Headset directly from VTECH Communications Customer  
Service.  
FCC Part 15  
Warning:Changes or modifications to this unit not expressly approved  
by the party responsible for compliance could void the user's  
authority to operate the equipment.  
Before installing this equipment, users should ensure that it is permissible  
to be connected to the facilities of the local telecommunications  
company.The equipment must also be installed using an acceptable  
method of connections. The customer should be aware that compliance  
with the above conditions may not prevent degradation of service in  
situations.  
The equipment has been tested and found to comply with part 15 of  
the FCC rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential installation. This  
equipment generates, uses and can radiate radio frequency energy  
and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications. However, there  
is no guarantee that interference will not occur in a particular installation.  
If this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and  
on, the user is encouraged to try and correct the interference by one or  
more of the following measures:  
Once you have a compatible 2.5mm Headset, locate the Headset  
Jack on the Handset of your VT9117. Connect the plug on the  
Headset to the jack on the cordless Handset. The plug should fit  
securely. Do not force the connection. See illustration.  
Repairs to certified equipment should be made by an authorized  
Canadian maintenance facility designated by the supplier. Any repairs  
or alterations made by the user to this equipment, or equipment  
malfunctions, may give the telecommunications company cause to  
request the user to disconnect the equipment.  
OPERATION  
NOTE: Whenever a compatible Headset is connected to the cordless Handset, the microphone  
on the Handset will be MUTED. This is done to limit the effect of background noise.  
Users should ensure for their own protection that the electrical ground  
connections of the power utility, telephone lines and internal metallic  
water pipe system, if present, are connected together. This precaution  
may be particularly important in rural areas.  
Reorient or relocate the receiving antenna.  
The following operational characteristics apply to VTECH Headsets. the same may also apply  
to other (non-VTECH) compatible headsets, but VTECH assumes no responsibility for their  
performance.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet or on a circuit different from  
that to which the receiver is connected.  
Caution: Users should not attempt to make such connections  
themselves, but should contact appropriate electric inspection  
authority, or electrician, as appropriate.  
Consult the dealer or an experienced radio/TV technician for help.  
The VTECH brand compatible Headset has a monaural design which is reversible, so you can  
wear your Headset on either the left or right ear, leaving one ear free for room conversation.  
FCC Part 68  
Notice: The REN assigned to this device denotes the number of  
The FCC requires that you connect your cordless telephone to the  
nationwide telephone network through a modular telephone jack (USOC  
RJ11C or RJ11W).  
devices you may connect to the telephone loop which is used  
For maximum sound quality, the flexible microphone should be  
positioned at the corner of your mouth, about one inch from your  
mouth.  
by the device to prevent overloading.The termination on  
a
loop may consist of any combination of devices subjected  
only to the requirement that the sum of the REN does not  
exceed five(5.0).  
Your telephone company may discontinue your service if your equipment  
causes harm to the telephone network. They will notify you in advance  
of disconnection, if possible. During notification, you will be informed  
of your right to file a complaint with the FCC.  
BELT CLIP  
This device complies with RSS-210 of Industry Canada. Operation is  
subject to the following two conditions: (1) this device may not cause  
interference, and (2) this device must accept any interference, including  
interference that may cause undesired operation of the device.  
The VT9117 is also equipped with a detachable belt clip. Align the  
If it is determined that your telephone equipment is malfunctioning, the  
FCC requires that it not be used and that it be unplugged from the  
modular jack until the problem has been corrected. Repairs to this  
telephone equipment can only be made by the manufacturer or its  
authorized agents or by others who may be authorized by the FCC.  
For repair procedures, follow the instructions outlined under the VTECH  
Limited Warranty.  
pins on the inside edge of the belt clip with the notches on the side of  
the VT9117 handset. The belt clip should snap securely into place.  
Do not force the connection. See Illustration.  
14  
15  
 

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